Sell on TikTok Shop

Connect your TikTok Shop, publish products as TikTok listings, and receive TikTok orders in your YNS dashboard with stock and tracking kept in sync.

TikTok Shop lets people buy straight from videos, LIVEs and your shop tab inside TikTok. Connect your TikTok shop to YNS and you sell there from the same catalog: products become TikTok listings, paid orders land in your Orders, and stock and tracking numbers stay in sync on their own.

TikTok Shop is in early access. If you don't see it under Add-ons, contact support and we'll switch it on for your store.

What the integration does

  • Publish products as TikTok listings. Title, description, photos, variants, price and stock come from your product. TikTok reviews every new listing before it goes live.
  • Receive orders. Paid TikTok orders appear in Orders within a minute, marked TikTok Shop, and reduce your stock like any other sale.
  • Keep stock and prices in sync. When stock or a price changes in YNS – a sale in your store, a stock count, an edit – TikTok gets the new numbers automatically.
  • Send tracking numbers to TikTok. When you add a tracking number to a TikTok order you ship yourself, YNS sends it to TikTok and the order is marked shipped there.
  • Follow cancellations. If TikTok cancels an order, it's cancelled in YNS too and the items go back into stock.

Before you start

  • A TikTok Shop seller account with your shop set up in TikTok Seller Center (bank account, tax details, return address and a sales warehouse).
  • Product safety contacts (EU). For most categories TikTok requires a manufacturer and an EU responsible person. Add them once in TikTok Seller Center; you'll pick them in YNS.
  • Product weights. TikTok needs a package weight for every listing. Add a weight to your products, or set a default weight in the TikTok Shop settings.
  • Prices in your shop's currency. A Polish TikTok shop sells in PLN. If your store sells in another currency, give the products a PLN price first – see Sell in multiple currencies.

Connect TikTok Shop

  1. Open Add-ons and find TikTok Shop.
  2. Select Connect TikTok Shop and sign in to TikTok Seller Center.
  3. Approve access for Your Next Store. You're taken back to YNS.
  4. If you have more than one TikTok shop, choose the one this store sells through.
  5. Under Publishing settings, check the warehouse, choose your manufacturer and EU responsible person, and set a default package weight. Select Save settings.

Publish a product

  1. Open the product and go to its Integrations section, then TikTok Shop.
  2. Under TikTok category, select Suggest to let TikTok pick a category from the product name, or search for one yourself.
  3. Fill in the Product details TikTok asks for in that category. Fields marked with * are required.
  4. Select Publish to TikTok Shop. The status changes to Under TikTok review.
  5. Once TikTok approves it – usually within a day – the status changes to Live and shoppers can buy it on TikTok.

If YNS can't publish the product, or TikTok rejects it, the reason is shown in the panel. Fix it and select Update listing to try again. TikTok rejections, failed stock updates and tracking numbers TikTok didn't accept also appear on the Issues page.

Ship TikTok orders

TikTok orders show up in Orders like any other order. Pack and ship them as usual – see Fulfill and ship an order – and add the tracking number to the order. YNS sends it to TikTok within a minute. TikTok cancels orders that aren't marked shipped by the deadline it shows in Seller Center, so add tracking numbers promptly.

If TikTok doesn't recognize the carrier on your shipment, YNS uses the Default carrier from the TikTok Shop settings (for example InPost or DPD).

Orders that TikTok ships with its own logistics get their label in TikTok Seller Center; YNS doesn't send tracking numbers for those.

FAQ

Do product edits update my TikTok listing?

Price and stock changes go to TikTok automatically and don't need TikTok's review. Changes to the title, description, photos or category are sent only when you select Update listing, because TikTok reviews the listing again after every edit.

What happens if I unpublish or delete a product?

YNS deactivates its TikTok listing so nobody can buy it. If you publish the product again, the listing is switched back on.

How do refunds and returns work?

TikTok handles them. Buyers request returns and refunds in TikTok, and you approve them in TikTok Seller Center. TikTok pays the money back, so refunds can't be made from YNS for TikTok orders.

Will YNS email my TikTok buyers?

No. TikTok keeps in touch with its buyers, and its rules don't allow sellers to contact them outside TikTok. YNS doesn't send order or shipping emails for TikTok orders.

Which price does TikTok show?

Your product's regular price including VAT, in your TikTok shop's currency. Discounts you run in YNS aren't copied to TikTok – use TikTok's own promotions there.

What about TikTok's fees?

TikTok sets and charges its own commission under your seller agreement. YNS doesn't add fees on top.

What's next