Loyalty

Make the next purchase more rewarding.

Give customers points they can turn into money off their next order. Bring rewards, VIP progress, and bonus-point campaigns into the store they already shop. All built into YNS.

Fieldwork CoffeeMy rewards

Available points

Bronze

800points

Points you can put towards your next order.

Progress to Silver$100 to go
Illustrative customer rewards account
  • [STAT]

    Members who joined, e.g. since launch

  • [STAT]

    Orders paid partly with points, e.g. per month

  • [STAT]

    Customers who reached Silver or Gold

[QUOTE] One or two sentences from a merchant running rewards in YNS: what changed for their regulars, and for them.
[Name] · [Role], [Store]

Placeholder · LY-06 · Grey slots take merchant-supplied figures and a named quote. Until then this page is not indexed.

Points at checkout · Built into YNS

Make points worth something they can see.

Customers choose how many points to use and see the money coming off their order at checkout. A clear balance, a clear discount, and a total they can understand before they pay.

Fieldwork CoffeeCheckout preview

Loyalty points

Available: 800 points

Example rule: 100 points = $1 off. Redeem from 100 points.

Your order

House Blend · 2 × 250 g at $20

Subtotal
$40.00
Loyalty discount
$5.00
Tax and shipping
$0.00

Total$35.00

500 points used · 300 points left from your current balance

Illustrative checkout · Try the slider or turn points off · No order is placed

In this example, 500 points take $5 off a $40 coffee order. Example tax and shipping: $0.

VIP tiers

Give regulars a next level to reach.

Recognise lifetime spending with tiers that earn points faster. Customers see their current level and the spending needed for the next one, so the next benefit is easy to understand.

Customer account / Loyalty

Your next level: Silver

Spend $100 more to unlock 1.5× points.

$400 spent to date$500 Silver threshold
Bronze · 1×Silver · 1.5×Gold · 2×
Illustrative tiers · Based on lifetime spending

Bonus-point campaigns

Give selected products a little extra pull.

Run a double- or triple-points event across your store, or focus it on products, categories, or collections. Set the dates and multiplier; matching purchases earn the bonus automatically.

Merchant view / Loyalty campaigns

Coffee weekend

points

Applies to
Coffee collection
Dates
September 18–20, 2026

A bonus on selected products, for a window you choose.

Illustrative campaign · No live promotion

Your rewards. Your earning rules.

Choose how customers earn points, what those points are worth, and when they have enough to redeem. Manage the program alongside your products and orders, with a points history you can check for each customer.

One example program

Base earning rate
5 points per $1
Reward value
100 points = $1 off
Minimum redemption
100 points
Illustrative rules · Choose the rates for your store

Ask Elliot

Or just describe the campaign to Elliot.

Elliot works through the same store API as the admin. Say which products should earn extra and when, and it sets up the campaign, ready for you to review under Loyalty in Manage.

Run double points on the Decaf collection from Friday 25 to Sunday 27 September. Call it Decaf weekend.

  1. Created the campaign Decaf weekend: 2× points on every product in the Decaf collection.
  2. Set it to run from the start of Friday 25 September to the end of Sunday 27 September.
  3. Checked the calendar: it does not overlap Coffee weekend, so no product has two campaigns running at once.

A $20 bag of Decaf earns 200 points that weekend instead of 100, before the customer’s tier multiplier. Members see the campaign in their account once it starts.

Illustrative conversation with fictional data. Elliot asks before anything irreversible, and every change shows up in Manage.

What this replaces.

Loyalty in YNS is part of the platform, not an app on top of it. Here is how the usual stacks line up for a brand whose customers come back.

Platform

YNS
Growth from $60/mo; Loyalty is not on Starter. 0% transaction fees; only Stripe's processing fees apply.
Shopify stack
Basic, Grow or Advanced, plus a loyalty app.
WooCommerce stack
WooCommerce is free. Hosting, maintenance and updates are on you.

Loyalty tooling

YNS
Loyalty: $100/mo + $0.15 per member on Growth, $100/mo + $0.10 per member on Pro, included on Enterprise.
Shopify stack
Smile.io from free for 200 orders/mo to $199/mo for 2,500. LoyaltyLion free under 400 orders/mo, then from $199/mo.
WooCommerce stack
WooCommerce Points and Rewards at $179/yr.

What grows the bill

YNS
Members. The add-on has no order cap of its own.
Shopify stack
Monthly orders. Smile Growth adds $20 per 100 orders over 2,500.
WooCommerce stack
Nothing; one licence per site.

Tiers and bonus points

YNS
Tiers by lifetime spend and campaigns scoped to products, categories or collections. Built in.
Shopify stack
Bonus events from Smile Standard at $79/mo; VIP tiers on the higher tiers of both apps.
WooCommerce stack
Points per product or category. No tiers in the extension.

Redeeming points

YNS
Signed-in customers pick how many points to use at checkout and see the discount before paying. No widget on your storefront.
Shopify stack
Redeeming on the checkout page itself is a Shopify Plus feature in both apps; elsewhere points become a discount code.
WooCommerce stack
A discount applied in the cart or at checkout.

Checked 9 September 2026 against the pages linked below. Your costs depend on plan, region and what you already run.

For a small store on Shopify, Smile's free and Essential plans cost far less; the YNS figure buys tiers, campaigns and checkout redemption without an order cap.

App prices are the vendors' monthly rates on the check date; WooCommerce Points and Rewards is the single-site annual rate. The YNS figure is the Growth plan plus the Loyalty add-on, billed monthly.

Make the rules clear from the start.

How do customers earn points?

Points are credited after a successful purchase, using your earning rate and the customer’s VIP multiplier. Active campaigns can multiply the points earned on matching products. Customers see their balance and points history in their account, so they can check what they’ve earned and used.

How do customers spend their points?

Signed-in customers choose how many points to apply at checkout and see the discount before paying. Points reduce the order total according to your reward value. They are a discount in your store, with no cash payout or separate gift card to claim.

What moves a customer into a higher tier?

Their lifetime spending in your store. Set a spending threshold and points multiplier for each tier; YNS determines their level automatically. Spending points does not spend their tier progress. Customers can see how much more they need to spend to reach the next level.

Which reward rules can I control?

Choose the base earning rate, how much points are worth, and the minimum number needed to redeem. Customers redeem from their available balance. For campaigns, choose the products and dates; if campaigns overlap on a product, the highest matching campaign multiplier applies alongside the customer’s tier multiplier.

See your rewards at work in YNS.

Open a store and set your earning rules in minutes, or bring a typical order and the rewards you have in mind to a demo. We’ll walk through earning points, reaching a tier, and redeeming at checkout together.