Connect Fakturownia

Issue a Fakturownia invoice for every paid order automatically, and have Fakturownia email it to the buyer so you no longer print it into the parcel.

Fakturownia is a Polish online invoicing service. Connect it to your store and every paid order gets a VAT invoice in your Fakturownia account within seconds, with no copying of order details by hand. Turn on one more option and Fakturownia also emails that invoice to the buyer.

What the add-on does

For every paid order, your store creates an invoice in Fakturownia with:

• Your store as the seller – the company name, NIP and address from your store details
• The buyer from the order's billing address, or the shipping address when the buyer gave no billing address, plus their NIP when they entered one at checkout
• Each item at the price the buyer actually paid after discounts, with its tax rate and SKU, and shipping as its own line
• Paid status and the order number (for example #48) in the invoice description, so you can find the invoice from the order and the other way round

Each order's Activity shows Invoice created once Fakturownia has accepted it.

Before you start

• A Fakturownia account. Any plan works, including Start.
• Your company details in YNS. Fakturownia prints the seller from what your store sends, so fill in the company name, NIP and address under Edit your store details first.

Connect your store

1. In Fakturownia, open Ustawienia → Ustawienia konta → Integracja and copy the Kod autoryzacyjny API (API token).
2. In YNS, open Add-ons and choose Fakturownia.
3. In Your URL, enter your Fakturownia address, for example https://yourcompany.fakturownia.pl/.
4. Paste the token into API KEY and click Save.

Your next paid order gets an invoice. Orders paid before you connected the add-on don't – issue those in Fakturownia.

Email the invoice to the buyer

Instead of printing the invoice and packing it with the order, let Fakturownia email it:

1. Open Add-ons → Fakturownia.
2. Tick Email the invoice to the buyer and click Save.

From then on, as soon as Fakturownia creates an order's invoice, it emails it to the email address the buyer used at checkout, with the invoice PDF attached. The order's Activity shows Invoice emailed to the buyer.

Good to know:

• The email comes from Fakturownia, not from your store. On plans without your own sending address it arrives from noreply@fakturownia.pl. Set the sender name, the reply-to address and the email text in your Fakturownia account settings, so buyers who reply reach you.
• Only new orders. Turning the option on doesn't send invoices for earlier orders. Send those from Fakturownia if you need to.
• It never holds up the order. If the email can't go out – the order has no email address, or Fakturownia refuses the send – the invoice still exists. The order's Activity shows Invoice email to the buyer failed with the reason, and the same entry appears on the Issues page. Send that invoice from Fakturownia by hand.

You can also ask Elliot to turn invoice emails on or off for you.

Troubleshooting

An order shows "Invoice generation failed"

Fakturownia refused the invoice, and the entry on the order (and on Issues) says why. The most common reasons:

Invoices aren't retried automatically. After you fix the cause, issue the invoices for the orders that failed in Fakturownia.

FAQ