How buyers order at their prices

Your client browses your catalog at their negotiated prices, builds an order, and places it. Stock is held right away.

The ordering panel is a simple order form. It's built for buyers who know what they want and reorder often. It isn't a copy of your storefront.

Build an order

At the top of the panel the buyer sees Ordering as followed by their company name. They then:

1. Use Search products to find items from your published catalog.
2. Enter quantities. Each line shows their unit price. When they get a discount, your retail price is shown crossed out next to it.
3. Watch the running totals: Merchandise (net), Tax, and Total.

Repeat last order fills in everything from their previous order in one click. That's the fastest way to handle a weekly restock.

Tip: If a product is out of stock, the line says "Out of stock – the store will confirm availability". Buyers can't order more than you have in stock.

Place the order

The buyer clicks Place order. It becomes a reserved order:

• Stock is set aside straight away, so nobody else can buy it.
• Nothing is charged yet. The buyer goes to a payment page where they can pay now or later.
• The reservation lasts 14 days by default. You can change this under Settings → Payments → Default reservation expiry (days).

If your prices change while the buyer is building the order, they see "Prices changed – review the updated total" before it goes through.

My orders

The My orders tab lists every order for this buyer, including any you typed up for them. Reserved orders that haven't been paid yet have a Pay button.

What's not included

• Shipping isn't added to panel orders. Add it yourself when you invoice.
• Discount codes and loyalty points don't apply to wholesale prices.

FAQ

What's next

• Collect the money: Get paid for wholesale orders.