Checkout Friction Scorer
Answer 12 yes/no questions about your checkout flow and get a score with a prioritized list of what to fix. No login required.
Checkout speed
Customers can check out without creating an account
There is a visible progress indicator (e.g. Step 1 of 3)
Address fields support browser autofill
There are no popup upsells or distractions during checkout
The checkout form has fewer than 8 input fields
Form validation errors appear inline (not just at submit)
Price transparency
Shipping cost is shown before the final checkout step
Customers can see a full order summary before paying
Payment options
You accept at least 3 payment methods (card, PayPal, Apple/Google Pay, etc.)
Trust signals
Your checkout shows a trust badge or SSL indicator
Your return policy is visible on the checkout page
Mobile experience
Checkout is fully usable on a mobile phone without zooming
Answer 6 more questions to see your score.
YNS checkout is built for conversion
Guest checkout, Apple Pay, transparent shipping — out of the box.
Why do customers abandon checkout?
The average e-commerce checkout abandonment rate is around 70%. The most common causes, in order: surprise shipping costs, forced account creation, long or complex checkout, payment security concerns, and limited payment options.
Every friction point compounds. A checkout missing guest checkout, upfront shipping, and mobile optimization could easily be losing 30–40% more sales than a well-optimized one.
The good news: most of these are fixable without redesigning your whole store. Start with the highest-weight issues flagged above.