# Live chat on support cases, AI assistant dock and storefront speed checks

*Version 1.310 – released 2026-07-27*

## Live chat on support cases

Support cases now read as a chat conversation, with unread badges for the team, an AI briefing panel with generated summaries, and a daily digest of the replies nobody has read yet. Per-reply emails to merchants are opt-in with a notification when a case closes, and a task on a case can be handed to the AI assistant with its progress visible to the merchant.

## AI assistant dock

The assistant moved into a Linear-style bottom dock, so it stays a keystroke away while you work through orders or products instead of claiming the screen.

## Storefront speed checks

Ask the AI assistant how fast your storefront is and it measures the page Google actually reaches, on demand and after every publish. The result comes back as a scorecard that names the part of the page costing you load time, so the fix is a specific image or script rather than a vague warning.